There has been a lot of debate recently on whether artificial intelligence (AI) is going to take over the world. The utopian view – articulated by Bill Gates and others – is that […]
Why the “U” in Human will matter even more in an AI infused world
Why the intersection of Social Media and AI signals both – promise & peril for Marketers
It’s the classic yin and yang of marketing: Over the last decade, social media empowered brands to infinitely scale – to amass large audiences, seek virality, and communicate for minimal cost. Now, […]
The personalized customer experience at scale is the on ramp to smart, effective digital strategy. Marketers should take note.
Marketing Expert John Ellett (Forbes Columnist) and I recently discussed the findings from an SAP Digital Executive Transformation Study conducted in partnership with Oxford Economics. The report examined the difference between leading companies […]
How to Become an Authentic Leader in the Digital Era
Maintaining integrity depends on knowing, doing and being — all in ways that enable us to evolve into our true self.
Which burger would you prefer to eat?
One that says it has 75% less fat or an identical one that says it has 25% fat. Most would choose the one with the 75% less fat. What’s more is that […]
Why the Lowly Dandelion Is a Better Metaphor for Leaders than the Mighty Banyan
Banyans are among the world’s largest and longest-living trees, and have come to symbolize strong, stable leadership in South East Asian culture. In this Harvard Business Review post, I encourage leaders to act […]
The seductive illusion of choice
“You can have any car you want, as long as it is black” – Henry Ford These famous words by Henry Ford in 1942 exemplified the industrial age, during which innovations in […]
